Smart Ticketing Market Trends: Adoption in Transportation & Events

The global smart ticketing market size is expected to reach USD 31.65 billion by 2030, growing at a CAGR of 15.5% from 2023 to 2030, according to a new report by Grand View Research, Inc. With the widespread adoption of smartphones, mobile ticketing channels have gained traction, allowing users to purchase, store, and validate tickets directly on their mobile devices, eliminating the need for physical cards or paper tickets. The convenience and ease of use offered by mobile ticketing have contributed to the growth of the market. Smart ticketing systems generate vast amounts of data on passenger journeys, travel patterns, and ticket usage.

Operators leverage this data to gain valuable insights, optimize operations, and improve the overall passenger experience. Data analytics techniques, such as predictive modeling and real-time monitoring, are being applied to enhance efficiency, manage capacity, and offer personalized services, which bode well for smart ticketing companies. Furthermore, smart ticketing systems contribute to sustainability goals by reducing paper waste and supporting efficient transportation planning. They enable the implementation of dynamic pricing strategies, incentivize off-peak travel, and encourage the use of public transportation, ultimately reducing carbon emissions and traffic congestion.

Gather more insights about the market drivers, restrains and growth of the Smart Ticketing Market

The rising emphasis of various governments on sustainability in operations is expected to drive the demand for online ticketing systems. The COVID-19 pandemic has led to an increased focus on innovation and digital transformation across all industries. The demand for contactless ticketing solutions has increased due to the pandemic as people prioritized hygiene and safety. Contactless smart cards, mobile ticketing applications, and Quick Response (QR) code-based ticketing systems have become popular, replacing traditional paper tickets and cash transactions.

Browse through Grand View Research's Next Generation Technologies Industry Research Reports.

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Smart Ticketing Market Segmentation

Grand View Research has segmented the global smart ticketing market on the basis of component, product, system, end-use, and region:

Smart Ticketing Component Outlook (Revenue, USD Billion, 2017 - 2030)