E-commerce Industry Overview

The global e-commerce market size was estimated at USD 25.93 trillion in 2023 and is projected to grow at a CAGR of 18.9% from 2024 to 2030.

Changes in the purchasing habits of consumers have significantly facilitated the expansion of e-commerce. Due to time constraints, a need for a smooth shopping process, and the ease of online buying, consumers increasingly select the digital marketplace. With the increasing use of smartphones and tablets, mobile technology especially has been essential in allowing customers to buy seamlessly from any location.

In addition, the development of encryption technology and safe payment gateways has increased customer trust and promoted electronic transactions. The development of social media platforms has had a major effect on online shopping. Social media is an effective tool for marketing because it lets companies interact with their target market, highlight their goods, and increase traffic to their e-commerce websites.

Gather more insights about the market drivers, restrains and growth of the E-commerce Market

Economic considerations such as financial resources and overall financial stability have a significant impact on the market. Consumers are more inclined to spend during periods of expansion in the economy, and businesses might witness higher demand for internet-based products. AI-powered chatbots, predictive analytics, and digital assistants have also become essential components of e-commerce customer care. These intelligent solutions offer real-time assistance, answer consumer queries, and aid in the buying decision-making process, thereby improving the entire customer experience.

Voice commerce emerged with the rise of voice-activated virtual assistants such as Amazon.com, Inc. Alexa, Microsoft Cortana, Apple Inc's Siri, Sony Xperia Hello, and Google Assistant. Voice-activated features are being integrated into e-commerce platforms, allowing users to browse for goods, place orders, and monitor shipments using voice queries. Voice commerce makes buying easier and simpler for consumers, particularly while doing it hands-free.

5G networks' lower latency makes real-time interactions possible, which makes events such as virtual shopping marketplaces and live broadcasting of new product launches more realistic. By utilizing 5G technology, e-commerce platforms can deliver superior multimedia content, improve mobile shopping experiences, and integrate new technologies that demand dependable and low-latency connectivity. To protect consumer data and stop illegal access, advanced encryption techniques, biometric authentication, and secure payment channels are crucial. E-commerce sites make significant investments in cybersecurity to preserve sensitive data and gain customers' trust, creating a safe atmosphere for online purchasing.

Browse through Grand View Research's Communications Infrastructure Industry Research Reports.

• The global eDiscovery market size was estimated at USD 14.99 billion in 2023 and is expected to grow at a CAGR of 10.7% from 2024 to 2030.
• The global anti-jamming market size was estimated at USD 4.69 billion in 2023 and is expected to grow at a CAGR of 9.4% from 2024 to 2030.

E-commerce Market Segmentation

Grand View Research has segmented the global e-commerce market based on model type, product, and region:

E-commerce Model Type Outlook (Market Value, USD Billion, 2018 - 2030)

• Business To Business (B2B)
• Business To Consumer (B2C)
• Consumer To Consumer (C2C)

E-commerce Product Outlook (Market Value, USD Billion, 2018 - 2030)

• Automotive
• Beauty Personal Care
• Books Stationery
• Consumer Electronics
• Home Appliances
• Clothing Footwear
• Healthcare
• Others

E-commerce Regional Outlook (Market Value, USD Billion, 2018 - 2030)

• North America
  • S.
  • Canada
  • Mexico
• Europe
  • Germany
  • K.
  • France
  • Italy
  • Spain
• Asia Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
• Latin America
  • Brazil
  • Argentina
• Middle East and Africa (MEA)
  • UAE
  • KSA
  • South Africa

Key Companies profiled:

• com, Inc.
• com
• ASOS
• Costco Wholesale Corporation
• Dangdang
• eBay Inc.
• com
• com
• Lazada
• MercadoLibre S.R.L.
• Shopify
• Shopee
• Walmart
• Wayfair LLC
• Zalando

Key E-commerce Company Insights

• com, Inc. is a worldwide technology and e-commerce firm where it offers a wide range of products such as consumer electronics, apparels, and groceries among others. Adding on the media and entertainment segment includes Amazon Music, Amazon Prime Video, Amazon Virtual Assistant among others.
• com is wholesale marketplace where it covers a wide range of services E-commerce, logistics, finance, and entertainment. The company’s product categories comprise of consumer electronics, home garden, beauty, sports entertainment, medical devices, apparel, and accessories among others.

Recent Developments

• In February 2024, Wix, a software company, partnered with Global-e Online to facilitate cross-border eCommerce directly to consumers. The collaboration offers Wix merchants a solution for selling across borders. This partnership enhances Wix’s eCommerce features, empowering sellers to grow their businesses through access to Global-e's international services and offering them the chance to break into and sell in new markets.
• In November 2023, Amazon.com, Inc. and West Bengal Industrial Development Corporation (WBIDC) signed a Memorandum of Understanding (MoU) to increase West Bengal exports. Through this collaboration, the focus would be on leveraging Amazon.com, Inc's platform to foster and accelerate the export of merchandise from West Bengal organizations.
• In October 2023,Flipkart.com Flipkart launched the 'Flipkart Commerce Cloud,' a retail intelligence service for international retailers and e-commerce firms. This initiative aims to deliver complete retail intelligence and AI-driven services tailored to the specific needs of retail organizations. The platform provides a variety of solutions that improve the capabilities of merchants and e-commerce businesses across the globe.

Order a free sample PDF of the E-commerce Market Intelligence Study, published by Grand View Research.